This is an agreement between Burphy’s Yard Care & Landscaping , hereinafter referred to as the contractor and/or we and you hereinafter referred to as the client and/or you. Contractor and client hereby promise and agree to the following: The contractor agrees to provide the mowing services as agreed and the client (you) agrees to pay the charges specified herein.

All Turf Areas (Mowing & Height Policy): All turf areas will be mowed and maintained according to seasonal best-practice standards unless otherwise requested by the client in writing. All mower blades are routinely sharpened to ensure clean, healthy cuts and to minimize stress to the turf. Seasonal Cutting Heights: Spring & Fall: Turf may be cut at a height ranging between 1"–3", depending on lawn conditions, turf type, irrigation coverage, and overall health throughout the property. Summer Months: Turf will be maintained at a higher cutting height of 3.5"–4.0" to reduce heat stress, promote deeper root growth, and preserve turf health during peak temperatures. If, in our professional judgment, turf conditions do not warrant service (due to drought stress, dormancy, excessive moisture, irrigation issues, or other conditions that may cause damage), the service may be skipped to protect the lawn. With each mowing service, trimming will be performed around all obstacles within turf areas, including but not limited to trees, utility boxes, light poles, shrub beds, fences, and signage. All sidewalks, asphalt paths, and concrete curbs will be neatly edged to create a clean, sharp turf line. Grass clippings will be blown from sidewalks, curbs, driveways, and parking areas upon completion of service. Client-Requested Height Adjustments: If the client requests a mowing height outside of the standard seasonal ranges, Burphy’s Yard Care & Landscaping will accommodate the request when feasible. However, lowering turf height—especially on overgrown, stressed, or under-irrigated lawns—may result in excessive clippings, debris, or additional labor. In such cases, additional charges may apply under our Tall / Overgrown Grass Policy and will be added to the invoice accordingly.

Seed Application: Seed is NOT Guaranteed as area covered must be watered daily for at least two weeks then as needed during the growth process. Inquire regarding watering tips.
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Guarantee: Your satisfaction is very important to us. Weekly mowing service is guaranteed. If for any reason you are not satisfied with the service please, let us know within 24 hours so we can get it corrected for your next service or inspect. We have GPS tracking devices on all Burphy’s Yard Care Vehicles. 
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Bi-Weekly Services: Every other week mowing: If you sign up for bi-weekly service (every other week mowing) we cannot guarantee quality of cut as bi-weekly service is not recommended for best results. Most yards won’t look their best (in season) with less than weekly service. Logistically and Financially, it is not feasible to double or triple cut your lawn to maintain quality and our teams have been instructed to no longer do so.

Rain, Snow & Weather Delay Policy: We live in Utah—where Mother Nature can’t always make up her mind! Burphy’s Yard Care & Landscaping closely monitors weather conditions to protect turf health, equipment, and, most importantly, crew safety. Weather-Related Scheduling Delays: If rain or snow occurs at any point during the service week—especially if an entire scheduled service day is affected—all properties scheduled for that day will be pushed to the next available dry day, weather permitting. We do not operate on Sundays. If weather conditions prevent service before crews arrive, the property will be rescheduled as scheduling and weather allow. Same-day or next-day rescheduling is not guaranteed, particularly during peak growth seasons or extended periods of inclement weather. Service Interruption After Arrival: If rain or snow begins after crews have arrived and/or work has started and we are unable to safely complete the remaining scheduled route: Any properties remaining on that route will be charged 50% of the regular service rate. This fee covers crew time, travel, scheduling disruptions, and operational costs. Scheduling & Quality Considerations: Services completed following storms or prolonged wet conditions may present additional challenges—especially in the spring when grass growth is aggressive. Due to weather impacts: Some weeks may be missed, delayed, or adjusted, including possible double cuts to return properties to their normal mowing cycle. Mowing wet turf may result in clumping, tracking, or uneven cuts.
While we always strive to provide the highest quality service, weather-related conditions may impact final results. All services are performed within reasonable, safe, and professional working conditions.

 

Tall / Overgrown Grass Policy: When signing up for service, it is assumed that the lawn is not overgrown and pricing is based on normal mowing conditions. Lawns that are excessively tall or overgrown require additional time, labor, and equipment wear. Pricing may vary and additional charges may apply based on the condition of the lawn at the time of the first service. Bagging: Please be advised that bagging and disposal charges apply on a per-bag basis. Each bag holds approximately 50 gallons of clippings and is priced at $20.00 per bag.

 

Automatic Sprinklers / Irrigation Systems Policy: Please avoid running your irrigation system on the day of your scheduled lawn service. Mowing wet grass can result in an unsatisfactory cut, as grass blades tend to lay over when wet, and blowing off clippings and debris becomes difficult. Redo services will not be provided when grass is wet due to irrigation and/or rain. If service must be completed while the grass is wet, an additional charge of $25.00 may apply to cover extra labor, time, and cleanup.

Pictures: We take before and after pictures of your services. We will do our best to make sure no person or persons are in the picture. 
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Damage: We are very careful when we service your lawn, if a covered incident does happen, we will repair the damage. Contact us immediately, no later than 24 hours after the service where damage occurred. If you have a covered claim the submission of sufficient evidence is required, receipt for the item, photos of the damage, contractor may require a review of the item to evaluate the damage. If we are required to move objects to service your lawn and/or landscape, we cannot guarantee they will be put back in the correct place. 
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Items left in the Lawn: Hoses, toys, and other items left on the lawn: we are not responsible for damage to items left on the lawn. The teams do their best to avoid running over hoses, toys, paper, dog bones, etc. However, we work very fast and these items are sometimes difficult to see, so, please, take a moment and collect all objects on the lawn before the service team arrives. There could be a $25.00 charge of any items left on the Lawn of service. 
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Covered Damages: Covered damages that occur during the performance of our services: shall be the sole responsibility of the Burphy’s Yard Care.  All approved repairs will be made by a contractor; repairs made by others will not be our financial responsibility. 
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Pet Waste: Burphy’s Yard Care Offers pet waste removal. If service is not chosen and there excess amount of pet waste before mowing or Aeration and or Power Raking you will be charged an additional fee of $10.00 to $25.00. Please remove pet waste from the lawn prior to mowing service. 

Payment Authorization Policy & Non-Payment: Payment:is due according to the terms outlined on your invoice or service agreement. Failure to submit payment by the due date may result in service suspension and additional actions as outlined below. Credit Card Processing Fee:All payments made by credit or debit card are subject to a 3.5% processing fee, which will be added to the total invoice amount at the time of payment.

Card on File Authorization: By signing up for services with Burphy’s Yard Care & Landscaping, you authorize us to securely store a valid payment method on file. If payment is not received by the due date, Burphy’s Yard Care & Landscaping reserves the right to charge the card on file for the outstanding balance, including any applicable late fees. Late Payments: Accounts with past-due balances may be subject to late fees and/or temporary suspension of services until the account is brought current.

 

End-of-Season and or Contract Balances: Any remaining balance not paid in full by the end of the service season and or Contract will be considered delinquent. Burphy’s Yard Care & Landscaping reserves the right to pursue all available legal remedies to collect the unpaid balance. This may include, but is not limited to, collections, liens where applicable, or legal action. Any costs associated with collection efforts, including legal fees, may be the responsibility of the client. By continuing services, the client agrees to these payment terms and acknowledges responsibility for timely payment of all services rendered.

Insufficient Funds: If a customer is billed and payment is not accepted there will be an additional charge of $25.00 and services will be on hold until payment is completed.
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Duration of Service: Regular Mowing season is typically end of March through the middle of October, depending on growth/weather conditions. Please note that weather does affect the need for weekly or Bi-Weekly service and we may change your schedule accordingly.

Season to Season Continuing Service: We consider you our loyal customer from season to season until you cancel. For the convenience of our customers, service will automatically renew in March unless you request otherwise.
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Skipped Mows: To skip a service you MUST contact us by phone or e-mail at least 24 hours in advance, if you do not wish to be serviced on your scheduled service day. You will be charged for that week of service.
Grass That Requires No Cutting At Time of Service: If the grass does not require cutting at the time of your scheduled service, a fee equal to half the regular service rate will still apply. This fee covers our time, travel, and crew scheduling. Please note: This policy is strictly enforced to ensure fairness for our team and operational efficiency. 

Holidays: Schedules may be moved forward or back due to a week day holiday.
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Inaccessible Yards: Once the service team arrives we begin our systematic approach to servicing your lawn. In order to provide timely, efficient and dependable service WE DO NOT CALL OR KNOCK on the door if a yard is inaccessible. Our team will note the work order the reason why an area was not serviced. We do not offer credits or redo’s for missed areas due to inaccessible yards. If a trip is made and we were unable to service any areas the regular service fee will be charged. If you request a return trip the regular service fee applies and service is rescheduled when we are in the area. Additional fees may be charged.
Inaccessible Yards include but are not limited to: locked gates; broken gates; ongoing projects; moving vans; too many parked cars; pets outside; outdoor parties; irrigation running; construction material or workman in a yard.
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Combination Locks: With a combination lock we can guarantee your peace of mind and insure our ability to service your property. If you already have a combination lock let us know and we’ll keep the number on file.
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Locked Gates: Our service teams are careful about locking and closing gates, if security is a concern, please make a quick check of the gate and lock for closure after our service to ensure the gate is secured and please contact us if you find the gate/lock open, we will remind the service team to lock every time! However, we cannot guarantee a gate will latch and the lock is in place. You accept our service with these terms.
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Pets: Our service teams love pets; not all pets love us! We are careful about locking and closing gates. We cannot guarantee a pet will not escape. We recommend keeping your pets inside on service day and check the gate for closure after service to ensure it is latched before releasing your valuable pets into the yard. You accept our service with these terms.
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Cancels, Changes, Complaints, and Communications: Please, make all communications, changes to service, or complaints through the office and not the service team. There is a possibility that your team leader may forget, be off the next day, or misunderstand the information. Contacting the office directly allows us to ensure that your changes or needs are noted correctly in your customer file and are placed on work orders. This is the only approved way to make a change to service or additional services. The team is authorized to perform only the work listed on their work order for the day, additional work requires authorization and  approval of the office before proceeding.
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Cancellations: You may cancel this agreement at any time with one week notice (no weekend cancellations for the following Monday). However, (there is a 75% charge in the remainder of services not rendered) Any service completed prior to cancellation will be due. Accepted ONLY through email, by contacting us by phone 801-556-3538. It is your responsibility to inform us of a cancellation.
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E-Mail: Electronic notification is monitored from 8am to 4pm during mowing season and checked on a regular basis during mowing season. We prefer to use e-mail, because your message gets to us even when we are out of the office, we can respond sooner, regarding schedules changes and special service instructions. We are still happy to hear from you by phone too!
 
Telephone or Text: The office is open from 8am to 4pm Monday through Friday during the season. We will do our best to return your call by the end of the day. Messages are checked on a regular basis during and after the mowing season

By clicking the "Approve" button and submitting the 15% deposit on our Lawn Service & Mowing, you are agreeing to all the terms and conditions.